"I’m excited to be back!! I would like to introduce myself for those who have not met me. My name is Rebecca Mills; I am one of the original founders that created the clinic more than 10 years ago. Unfortunately, I had to take a leave from the business almost 5 years ago to care for our daughter who was diagnosed with a rare disorder. Although the last 5 years have been a struggle, our daughter is doing much better and continues to improve with ongoing therapy. I am also excited to announce that I have returned to take over operations at the clinic.
Although I have only been back for a week, I am reacquainting myself with old and new clients and reviewing the current state of the business. I am currently reviewing areas of operation where we are meeting or exceeding customer expectations as well as looking for opportunities to make significant improvements.
First and foremost, I have already begun making sure we put the absolute best people in each and every role in order to stabilize an experienced team that our clients can rely on for the very best and most consistent service.
In the spirit of new beginnings, we have changed our name to Vibrant Medi Spa but I am committed to leveraging our many years of experience while continuing to improve by investing in our people and the latest and greatest technology, products and services including a new state-of-the-art laser that performs treatments that we’ve never been able to offer before.
I am so happy to be back and I welcome any more valuable feedback you can provide. Please reach out, or even better - stop by for a coffee, as I would love to hear from you to help us improve in any way possible."