This is worth sharing! #PSA
Emergency Text-to-9-1-1 Now Available in Brevard County AT&T, Sprint, T-Mobile and Verizon cellular phone customers in Brevard County now have the option to Text to 9-1-1in an emergency beginning today (Wednesday July 25,) following technological upgrades at the county’s 11 Public Safety Answering Points that receive 9-1-1emergency calls.
Customers of the four major wireless carriers can now send a text (up to 140 characters) directly to 9-1-1 in an emergency in which a call is not possible, or when speaking out loud would put the caller in danger. Also, Text-to-9-1-1 provides the deaf, hard of hearing and speech-impaired residents with direct access to 9-1-1 Service. “Having the capability of Text-to-9-1-1 provides invaluable safety and protection for more Brevard County residents and enhances the ability for someone in danger or distress to reach out for help to first-responders in an emergency situation where they can’t place a phone call to9-1-1,” said Brevard County 9-1-1 Systems Manager Deborah Sands.
Calls or Texts to 9-1-1 are received at various Public Safety Answering Points, municipal police departments, county law enforcement, and county fire rescue, that alert the appropriate rescue agency for response throughout the county. 9-1-1 Administration is a division of Brevard County Emergency Management, which implemented the technology upgrade enabling this advancement. Text-to-9-1-1 was funded through a 40-cent fee paid by customers on their wireless carrier phone bills. “This broadens the scope of 9-1-1 and its value in a specific range of emergency situations,” said Brevard County EmergencyManagement Director Kimberly Prosser. “It’s not intended for general, regular use, as calling 9-1-1 is – nine out of 10 times – your best option in an emergency. But this does allow us to provide better service to the deaf and hard-of-hearing, and also assists people in situations where silence is necessary.” While Text-to-9-1-1 is available, texting should only be used when a person is unable to make a voice call to 9-1-1.
For any 9-1-1 emergency, Call if you can; Text if you can’t.