She joined AT&T at Bell Labs in 1982. She advocated for switching from wired phone technology to internet protocol. She holds over two hundred patents, including over one hundred in relation to Voice over IP. She pioneered the use of phone network services to make it easy for the public to donate to crisis appeals.When AT&Tpartnered with American Idol to use a text message voting system, 22 % of viewers learned to text to take part in the show. She filed the patent for text based donations to charity in 2005. This revolutionised how people can donate money to charitable organisations. The 2010 Haiti earthquakecollected over $30 million. She led the Domain 2.0 Architecture and managed over 2,000 engineers.
In 2012 Croak wrote a letter to young women in technology in the Huffington Post. She was inducted into the Women in Technology Hall of Fame in 2013. She was elected as Vice Chair of ATIS, a technology development organisation. She was named the 2014 Black Engineer of the Year award and FireceWireless Most Influential Women in Wireless. She was honoured at Culture Shifting: A Weekend of Innovation in 2014.
In 2014 she left AT&T to join Google, where she serves as a Vice President for Engineering. She led Google's service expansion into emerging markets, including managing the team who developed the initial communications technology for Project Loonwhich uses balloons to extend coverage. She led the deployment of wifi across India's railway system, dealing with extreme weather and high population density. Most recently, she has assumed responsibility for reliability engineering for many of Google services. She serves on the board of directors of the Centre for Holocausts, Human Rights & Genocide Education. #google #americanidol #india #haiti #engineering #vicepresidentofengineering #atandt #att #technologyhalloffame #blackinventors
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