Voice technology has promise in senior care, but skilled nursing providers and residents need to keep their expectations tempered, one expert says.
When it comes to Amazon’s Alexa voice assistant, Elizabeth Mynatt, the executive director of Georgia Tech’s Institute for People and Technology, has a note of caution. “I think the Alexa is unproven,” Mynatt told Skilled Nursing News. “But there’s a lot of excitement about it, because it kind of takes away a lot of the complexity of text and computers, and you’re just talking to something. So there’s a lot of folks building what they call skills — essentially apps for things like the Alexa — but we have a long way to go.”