Lots of jobs coming in, keep them coming! This machine here had a failing hard drive, the user was able to get it into us before the laptop lost all it's data. Symptoms of a failing drive can be generally slower speeds than before, saving/deleting documents takes forever and long startup times.
In this case the user got everything back because it was brought in early. If you are worried about yours message or call us to have it checked out before it's too late!